IKEAHJÄLP is an interactive tool which helps customers to improve their in-store experience by supporting their decision making. It was developed as a user experience team project (Claudia Kempf, Orell Endres, Stephanie Meier and me), starting with a thorough research as well as field observation combined of interviewing of the target audience. Based on our gained knowledge and findings of these steps, we created the concept for IKEAHJÄLP, followed by wireframes and a the design of a first clickable prototype for the user testing.

Since the user testing of this product did not take place in the lab (as eg. the home media system „5Friends1GUI„), but in our studios of the Lucerne University of Applied Sciences and Arts, the room had to be set up as a neutral and friendly place for the real test users we recruited.

My part of the UX Design mainly consisted in researching, interviewing and developing the concept in the first phase, as well as wireframing and prototyping in the second phase.

November 2018

User Experience

  • Research
  • Interviewing
  • Personas
  • Card Sorting
  • Paper Prototyping
  • User Testing
  • Prototyping

Software & Tools

  • Paper & Pen
  • Axure
  • Adobe Photoshop

Period of time

  • 8 days